Strengthening relationships beyond the sale

By Dani Sheehan. 

PM shows their commitment to contractors through meaningful customer experiences. 

Progressive Materials (PM) believes that building strong relationships leads to the greatest amount of success. That’s why they continually invest in their employees, their products and their partnerships with roofing contractors. One of the ways they show appreciation is through their annual customer trip: an all-inclusive experience designed as a true gift to the contractors who help drive their shared success. 

We recently sat down with Klaus Schlimm, PM’s marketing director, where he announced that for 2026, they are headed back to Aruba. He shared, "Aruba was such an unbelievably successful trip [in 2024] that we were like, literally everyone that attended only had great things to say. Let's go back there!" With pristine beaches, a vibrant and safe island culture, and an incredible stay at the Ritz-Carlton, it’s the perfect setting for a long weekend of relaxation, connection and celebration.  

These trips are about showing genuine appreciation to their contractors and strengthening the bonds that make the PM family so special. From flights to beachfront accommodations, PM handles every detail so you can focus on enjoying every moment. 

Want to learn how you can join them in Aruba? Contact your regional manager or find your rep here to get started. 

Built on relationships, powered by heart 

The customer trip also reflects PM's values and culture as a company. As Klaus explained, “We hear all the positive feedback about the trips, and it fuels us. It keeps us moving in the right direction.” With much of their team spread across the country, these trips also serve as a special time to reconnect – with other employees as much as with their network of contractors who feel like family.  

“It’s pretty cool working for a company that leads with their heart, and I think that’s really shown through these trips,” Klaus added. 

PM believes partnerships should be celebrated, and there’s no better way to celebrate than a trip to paradise. If you’re interested in partnering with PM, the first step is simple: reach out to your regional manager. They’ll guide you through product specifications, technical resources, warranty questions – and how to qualify for the customer trip – to make sure you have everything you need to be successful in your projects and enjoy a much-needed getaway. Not sure who your regional manager is? You can find your rep here. 

If you’re looking to build a stronger partnership with a manufacturer who truly values you – not just your business – this is a great place to start. Reach out to your regional manager to learn more today.